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FAQ & Warranty

How do I install a Coefficient handlebar?

Each Coefficient Handlebar is shipped with comprehensive installation instructions. We recommend that only a qualified bike mechanic install this handlebar. Please follow the installation instructions very carefully. An improperly installed handlebar can lead to damage to the product (nullifying its warranty) or damage to your bike.

What is the return policy?

If after riding you determine the Coefficient bar is not for you, return it within 45-days of purchase with your receipt for a full refund. Full refunds will only be honoured for handlebars that are returned undamaged, in “like new” condition. Shipping costs are not included in refunds.

What is the warranty?

Coefficient Cycling warrants each new Coefficient Handlebar against defects in workmanship and materials for a period of two full years from date of purchase. This warranty is strictly limited to the replacement of a defective handlebar. This warranty applies only to the Coefficient bar's original owner and cannot be transferred.

Warranty does not cover normal wear-and-tear, incorrect assembly, or any damage caused by the partnering with incompatible components or attachment of accessories. Warranty does not apply to damage or failure due to accident, abuse, misuse or neglect. In case of handlebar replacement, labor costs for switching handlebars are not covered by the warranty.

Warranty claims must be made through authorised Coefficient retailers or directly with Coefficient Cycling.

Do you ship internationally?

We currently ship to the USA, Canada, Mexico, New Zealand, Australia, Indonesia, Japan, Malaysia and South Africa.

If you are shopping in the UK or Europe please see our relevant sites:
USA: https://coefficientcycling.com
Europe: https://coefficientcycling.eu/

For those residing elsewhere in the world, please send an inquiry to info@coefficientcycling.com. Include the country you reside in and we will endeavor to find a retailer to complete your order. Freight, duty and tax fees will likely apply.